Ombudsman sees good and bad signs in lower-than-expected level of complaints against lawyers
At the same time, however, customer satisfaction surveys in the last six months show that only 34.5% of respondents who had had their complaint investigated by LeO had been made aware of the service by their lawyer. And in fewer cases still had they been signposted by their lawyer; more frequently, even if they were told about LeO by the lawyer, they used a web search to find the details.
Food Quality Protection Act
Legislation similar to the FQPA was drafted and presented to Congress in 1995 but was never acted on. In 1996, the political landscape had changed and new pressures to act on pesticide control reform surfaced. In 1991, a coalition of environmental groups sued the EPA for failing to enforce the Delaney clause. The Delaney clause, an amendment of the Federal Food Drug and Cosmetic Act, banned all food that contained any trace amount of any pesticide that may cause cancer. Although the EPA argued that the legislation was outdated and should not apply to the current situation, the coalition won in 1995 and the EPA was slated to ban 80 pesticides in late 1996. Under these new, more urgent circumstances, Congress was able to pass a bill that was celebrated by both sides of the debate; farmers, food processors and pesticide manufactures were glad to see the Delaney Clause go, while environmental groups and consumer advocates were pleased to have a formalized safety standard with an added emphasis on children. John Cady, president of the National Food Processors Association, praised the legislation for being "...based on modern, real-world science".